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ONVOYO

Can I send documents and photos to India?

Allowed

Yes.

Personal papers and photos of no commercial value count as documents and carry no duty. Pack them separately from goods.

More rules for India

Allowed with conditions

Plants, seeds, bulbs, and planting material
Need an import permit and a phytosanitary certificate from the country of origin. Seeds and planting material can enter only through Amritsar, Chennai, Kolkata, Mumbai, or New Delhi. Plant quarantine inspects them, fumigates infested items, and destroys prohibited or infected material. Soil and peat need a special permit.
Shipments over INR 1 lakh
Above an invoice value of INR 1 lakh (about $1,040), the courier files a regular dutiable bill of entry (CBE-XIV) instead of the low-value one.

Before you ship to India

Tax-free limit
There is no general duty-free threshold for courier boxes, and used personal items are dutiable too. The courier rules allow duty-free gifts of up to INR 10,000 (about $104) per consignment, but since December 2019 only life-saving medicines and rakhi may be imported as gifts by courier or post. Any other gift can still come in if the receiver pays the full duty.
Receiver ID
KYC document (Aadhaar, passport, PAN card, or voter ID) needed. Courier KYC rules accept any one valid ID that shows the receiver's identity and address. If the ID shows a different address, the courier records the delivery address at handover, and that completes KYC. This address shortcut covers individuals' documents, gifts, and low-value shipments up to a CIF value of INR 50,000 (about $520). Commercial imports also need an Importer Exporter Code (IEC).
Transit
3-6 business days from the Middle East, Europe, or Asia; 4-8 from North America

Read the full India guide

Questions

Can I send documents and photos to India?

Yes. Personal papers and photos of no commercial value count as documents and carry no duty. Pack them separately from goods.

What KYC documents do I need to receive a courier package in India?

Any one valid ID that shows your name and address: Aadhaar, passport, PAN card, or voter ID. If the address on it is different, the courier records your delivery address at handover. That shortcut covers personal shipments up to a CIF value of INR 50,000 (about $520).

Ask about a specific item

Try:

Official sources

  1. 1.

    Chennai Customs Zone, Central Board of Indirect Taxes and Customs

    FAQ: Import of Gifts and Personal Imports through Courier (opens in a new tab)
  2. 2.
  3. 3.

    Central Board of Indirect Taxes and Customs (ECCS courier advisory)

    Notification No. 9/2025-Integrated Tax (Rate), dated 17 September 2025 (opens in a new tab)
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    Directorate of Plant Protection, Quarantine and Storage (Plant Quarantine Management System)

    Mail: PQ Requirements; Import Inspection and Clearance of Plants and Plant Materials (opens in a new tab)
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General guidance, not legal advice. Customs in India makes the final decision on every box.

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